KXK Group · Customer policies
Contact & business details
Talk to a person about your chip, your order, engraving or a privacy request.
Last updated: 4 November 2026
Get in touch
Product help
For activation and troubleshooting, visit the FAQ, instruction manual or knowledge base.
Who we are
KXK Group supplies the KXK.co.za NFC products and the hosted-profile service behind every chip. We work from Country View in Benoni, Gauteng, and serve customers across South Africa.
Every profile needs its own chip, so if you are not sure which product you need, ask us before ordering and we will point you to the right one.
Orders, returns and privacy enquiries
Keep your order reference handy and describe the item or request. Please never send your password or activation PIN by email.
For a return, contact us first at info@kxk.co.za or +27 65 989 2257 so we can confirm the item and the method before you post anything.
Applicable law: ECTA, Consumer Protection Act and POPIA / Information Regulator.