Delivery policy

Standard products are off the shelf and ready to use once activated. Stock availability is confirmed with the order.

Custom name or logo engraving is available on wooden cards only and takes 1–4 days for production. Production time excludes delivery and is not a promised arrival date.

Choose The Courier Guy Locker to Locker at R 60 per order or The Courier Guy Locker to Door at R 80 per order. Each rate is fixed regardless of the number of cards or products ordered. The delivery charge is included in the checkout total.

Provide a complete, correct delivery address and contact details; Locker to Locker also requires your destination locker name or code and its address. Confirm destination availability and expected dispatch/arrival arrangements with us at info@kxk.co.za or +27 65 989 2257. Keep your order confirmation. The current demonstration checkout is not a real payment or dispatch confirmation.

Goods must be delivered at the agreed place, date and time under the applicable CPA requirements. If an agreed delivery cannot be met, you retain your statutory rights; resolve revised arrangements or cancellation with the supplier as applicable.

Inspect the delivery when reasonably possible. Report missing, incorrect or damaged items with your order reference; refer to the returns policy for your remedies. Courier terms cannot remove consumer rights that law places on the supplier.